Last updated: 04th October 2025
1. Introduction
Welcome to Alkanova Technologies (“Alkanova”, “we”, “us”, or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website at https://powdermillingsolutions.com (the “Site”), access our services, or interact with us.
By accessing or using the Site or our services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you disagree with any part of this policy, please do not use our Site or services.
2. Definitions
- Personal Data / Personal Information means any information relating to an identified or identifiable natural person.
- Sensitive Personal Data means data about passwords, financial information (bank account, credit card), physical, physiological, mental health condition, sexual orientation, medical records, biometric data, etc.
- Process / Processing means any operation or set of operations on personal data, such as collection, storage, use, disclosure, alteration, deletion, etc.
- Data Subject / User / You means the individual whose personal data is processed by us.
3. Information We Collect
We may collect the following categories of information depending on how you interact with us:
| Type | Examples | How Collected |
|---|---|---|
| Contact Information | Name, email address, phone number, company name, job title | When you fill out contact forms, enquiry forms, subscribe to newsletters, or communicate with us |
| Account / Login Data | Username, password, authentication tokens | If you register for an account or log in |
| Usage Data | IP address, browser type, operating system, pages visited, date/time stamps, referral URLs | Automatically via cookies, server logs, analytics tools |
| Transaction / Payment Data | Billing address, payment method (card / net banking / UPI), transaction identifiers | When you purchase or subscribe to services via our Site |
| Communications / Correspondence | Messages, support requests, feedback, reviews | When you contact us or send communications via email, contact form, chat |
We will not collect more data than is necessary for our legitimate business purposes.
4. Purposes of Use / Legal Basis
We use your personal data for the following purposes:
- To respond to your inquiries, provide support, and communicate with you
- To deliver the services or products you request
- To process payments and transactions
- To send you updates, newsletters, marketing communications (where you have given consent)
- To analyze, monitor, and improve our website, services, and user experience
- To detect, prevent, and address security or technical issues
- To comply with legal obligations or enforce our agreements
Where applicable (e.g. under GDPR or Indian DPDP Act), we will rely on your consent, performance of contract, compliance with legal obligations, or our legitimate interests as lawful bases.
5. Sharing & Disclosure of Information
We may share your personal data with:
- Service providers / vendors who assist us (e.g. hosting, payment processors, analytics, email services)
- Affiliates / subsidiaries / business partners, if required
- Legal & regulatory authorities, when required by law or to comply with legal process
- Third parties, in connection with a merger, acquisition, or sale of assets (with notice)
We will ensure third parties adhere to appropriate confidentiality and security obligations.
6. Cookies, Tracking Technologies & Analytics
We use cookies, web beacons, tags, and similar technologies to collect usage data, track your interaction, and enhance your experience.
You may manage or disable cookies through your browser settings; however, disabling certain cookies may affect functionality or limit access to parts of the site.
We may use third-party analytics services (e.g. Google Analytics) that collect and process data about your visits, device, pages viewed, and more. These tools may use cookies or identifiers. We encourage you to review those third parties’ privacy policies as well.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy (and as required by law). After that, we will securely delete or anonymize the data.
8. Security
We implement reasonable technical and organizational measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, regular security reviews, etc. However, no transmission over the Internet is 100% secure—so we cannot guarantee absolute security.
9. Your Rights
Depending on your jurisdiction, you may have rights in relation to your personal data, such as:
- Right to access the data we hold about you
- Right to correct / update inaccurate or incomplete data
- Right to delete or erase data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent (where processing is based on consent)
- Right to lodge complaint with relevant regulator (e.g. Data Protection Board in India)
To exercise any of these rights, please contact us (see Section 12 below). We will respond within applicable time frames under law.
10. International Data Transfers
If we transfer your personal data outside India (or outside your jurisdiction), we will ensure that appropriate safeguards are in place (e.g. standard contractual clauses, binding corporate rules, or adequacy decisions) to protect your data.
11. Children & Minors
Our Site and services are not intended for children under [13 / 16 / your appropriate age]. We do not knowingly collect or solicit personal data from minors. If we become aware that a minor has submitted personal data, we will promptly delete such data.
12. Contact Information / Grievance Redressal
If you have any questions, requests, complaints, or wish to exercise your rights, please contact us at:
Alkanova Technologies
[Address Line 1]
[Address Line 2]
[City, State, Pin, Country]
Email: privacy@alkanovatechnologies.com
Phone: [+91-…]
You also have the right to file a complaint with the Data Protection Board (or relevant authority) if you believe your rights have been violated under applicable law (e.g. DPDP Act in India). Arohana Legal Advocates+1
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated version on the Site, update the “Last updated” date, and where required, notify you via email or prominent notice.
We encourage you to review the policy periodically to stay informed.
14. Other Provisions
- Links to Other Sites: Our Site may contain links to third-party websites. We are not responsible for their privacy practices—please review their privacy policies separately.
- Third-Party Integrations: We may integrate with or embed services such as social media plugins, payment gateways, maps, etc., which have their own data practices.
- No Sale of Personal Data: We do not sell or lease your personal data to third parties for marketing purposes unless you have given explicit consent.